|
Refund/Exchange Policy for Nike, Adidas, Puma & Gucci Products
For all other products
refund/exchange policy
click here
To offer these
exceptional prices on Nike, Adidas, Puma and Gucci products we ship these
directly to you from the manufacturer and this is the reason it can take up to
21 days for you to receive your order. This is also the reason for this
refund/exchange policy.
|
ALL
SALES ARE FINAL
UNLESS THE FACTORY DID NOT SHIP THE ITEM ORDERED.
In lieu of
this, it is very important to check your order before submitting,
especially size. |
If You Did Not Receive
The Item(s) You Ordered & The Factory Is At Fault Then You Can
Return or Exchange Your Order by following this procedure:
How to Return/Exchange Your Order:
- Contact us within
7 days of receipt of your product
Customer
Service and include a copy of your order or the transaction ID number from
your confirmation page. Please tell us the item you received and how you know
this is not the item you ordered. Advise us if you want a refund or an exchange.
- We will email your
return/exchange instructions that include a ship to address located in the
United States along with a confirmation number:
-
All items returned/exchanged must be unworn
and in the original box, and all original contents, (i.e. retro cards, or cases,
etc.).
-
Refund/Exchanges must be returned with in 7
days of delivery of your item.
-
Certain items can not be returned, i.e.
products on our clearance page.
-
Return/exchange must include confirmation number to be
processed.
-
Return/exchange shipping costs are reimbursed
as long as they are returned via shipping as per our instructions.
- A credit for
purchase price + return shipping costs via our instructions will be applied to your credit card
once item is received.
Exchanges will be
processed once item is received.
IT IS
IMPORTANT NOT TO SEND
YOUR PRODUCT BACK UNTIL WE EMAIL YOU A CONFIRMATION! YOUR PACKAGE WILL BE
REFUSED AND WILL BE SHIPPED BACK AT YOUR EXPENSE.
Contact
Customer Service |
